Review

My niece has been a client at this facility for about 60 days. I find this home for her very comforting. When I visit I find her neat and well cared for. This is extremely important to me! At other facilities we did not find this care.

The owner is very hands-on and very professional, as well as all the staff he has hired. I find everyone in great moods and very helpful and knowledgeable.

I would highly recommend this home for a loved one to be cared for. Personally I have worked in facilities and I find this a wonderful place for my niece whom love dearly!

Deborah S Thousand Plams

I am not a religious person, in fact I have never put much stock in a higher power, but this place makes me wonder why some people are so loving toward other people that they don’t even know. My wife had severe dementia at the age of 42 and I lost everything trying to take care of her, we ended up living with a friend, sleeping on the couch. IEHP found this place to take care of her because I just couldn’t keep her safe any more. They had someone with her every minute of every day 24/7. They would read to her, walk her around, sing to her, hold her hand and just talk to her. After 8 years of caring for my wife, I finally found time to just be with her when I visited her.

I called and spoke with Steve, the director, and although he was unable to accommodate what I needed, he provided me with more information in 15 minutes then I have ever received in the 6 years of taking care of my mother, from her social workers. He was patient, informative, and kind hearted. In event I need to go to a congregate, this will definitely be the place!!! Thanks Steve!

There are so many good things to say about Chino Congregate Home. But to sum it up with one word I would say that this is a Holy place with Holy People. I have had many experiences with Skilled Nursing facilities that my son has stayed at, but these guys actually seem to know what they are doing for Brain Injuries. The Physical Therapy and Nursing care are Top Notch, and they actually care and are outcome oriented. When my father died, they brought my son to the funeral and stayed with him all day. That is to say that they brought his ventilator, his suction machine and all of the other gear he needs to survive. It was unbelievable and a very Holy thing to do.

We are ecstatic we found this place. They truly care about each and every patient. The staff goes above and beyond and the owner Steve truly wants to help any way he can and is involved with the patients. He truly cares. Has helped my brother tremendously. I highly recommend this facility. Thanks Steve and Staff.

The Best Decision My Wife & I made for our Son Taylor! The Love and Care , Small Extremely Skilled Doctors and Nursing Staff. Physical therapist is Amazing! We Thank God every Day for Steve Martinson, The Director & owner. His hands on approach to each Person here Helps make this a Home!

Our son being in a coma & us living 3,000 miles away makes our dynamics emotionally exhausting. This facility eased our woes. They, themselves, are a family & consider the patients & the patients families their family as well. Because of them, & God, we KNOW our son WILL thrive. We travel to our son frequently but when we can’t be with him we know full well that he is loved & taken care of with love & true professionalism. Ever so grateful we are for God guiding us to them. LOVE THEM!

I am so very proud of this healing home, and all of the wonderful people that work here. Most medical facilities grow weary of patients that don’t get better and they just stop trying. The people of Chino Congregate have expectations of their patients improving and going home. So even if the patient is in a Coma and on a Ventilator, they still treat them as if they were awake. They talk to them, sing to them, pray with them, take them outside and let them enjoy the sunshine. These people are unbelievable, and the results of their work are undeniable. I know it sounds impossible but more then 80% of their catastrophic patients go home to their families. God is truly a part of the healing process not only for the patients, but also for the families that are dealing with such tragedy. I have seen so many miracles happen in this home, because God is the biggest part of it. I urge you to go visit this home, I wish there were more of them.

My Brother Came here after he fell out of a tree and was in a coma for 3 months. The Staff at Chino is Incredible in the way they perform their jobs, and truly care about their patients and the families. Bobby ended up making a full recovery after 4 months at Chino. We have had some experiences with Skilled Nursing Homes before, and most of them have been very poor, But Chino really raised the bar, providing most excellent care. Bobby would not be with us if it wasn’t for Chino Congregate Home. Thank You to Steve and his Awesome staff.

I ABSOLUTE love Chino Congregate. They have done wonders for my daughter. The staff is loving and truly cares. I can’t believe how much my daughter has improved. She has been in several hospitals and care facilities. All of them were terrible. Once she got to Chino Congregate we started seeing improvement right away. Steve the owner is amazing and he is involved with all the patient personal and the family. If you are looking for a place for your loved one I pray you are able to get them into Chino Congregate.

My niece has been a client at this facility for about 60 days. I find this home for her very comforting. When I visit I find her neat and well cared for. This is extremely important to me! At other facilities we did not find this care. The owner is very hands-on and very professional, as well as all the staff he has hired. I find everyone in great moods and very helpful and knowledgeable. I would highly recommend this home for a loved one to be cared for. Personally I have worked in facilities and I find this a wonderful place for my niece whom love dearly!

I first off want to say… this place is truly touched by God. Everyone that works there are angels sent by God. My daughter Evangelina on 11/28/2017 was struck by a truck with sever brain injury that has left her completely disabled. I had to move to San Jacinto to be closer to my daughter and when she was going to be placed with Chino Avenue I was against it because she would be much further away from me. After careful consideration I felt it was in her best interest since they specialize in brain injuries. She was now safe considering the awful place she was coming from. They took all my fear and anxiety away. This was & is the best decision I could make for her. They showered her with love and encouraged her. There is so much more to express when it comes to this amazing facility and staff. IF you are considering this facility please don’t hesitate. The top notch care and love your family member will receive is worth it. Irene (mother) if you need to ask me any questions please do 619-930-3619.

The experience I had visiting my brother at Chino Avenue Congregate Home was really good. The staff really cared about their patients and they always have a good attitude. My brother came there after 3 months in the Hospital and was just laying there with nothing in his eyes. After only 34 days there, he got off the Ventilator, and was able to eat and talk and laugh and hold his new baby that he didn’t even know he had. This was a total miracle from God. He is back home with us, living almost normal life.

My brother was transfer to this facility one month ago and miracles exist we didn’t trust any place anymore after having him in different hospitals for a little over 5 months with no changes and no hopes they even holds us that he was going to stay the way he was he was fully on life support just sleep with no reactions he was with the feeding tube and he didn’t move we hardly ever saw him awake so our reaction to move him somewhere else was very negative we had heard so much stories about nursing homes it was like an awful idea we even argue with all the personell at that hospital because they were going to transfer him very far from us but thank God now of that change my brothers life change and thanks to all the people in this nursing home now he can communicate, eat, breath with no support and with the physical therapy his able to get up and move most of his body

Nurses and staff provided us with great care and support. Worth the 40 minute drive.

This place was a really an amazing place it felt like a home here , my boyfriend was in a really bad car accident & he was here and him being here they treated him like he was home I couldn’t thank this place enough for being so amazing to him . He was in the hospital for months, with NO IMPROVEMENT, but at Chino Congregate He was able to recover so quickly it amazes me, they staff is so amazing too , everything here was a great experience & always super clean! I highly recommend this place for your loved ones , you won’t regret it !

I am Currently a Patient Here And I Am The Type Of Person If I’m Not Feeling Something Or Comfortable I’m Not Stay In That Situation Because I’m Over Weight And On A Trachea Tube And Those Are Uncomfortable Enough! But From The Moment I Touched Premises They’ve Gone Above And Beyond To Make Me Feel comfortable! It’s a Hospital/Facility But In A Home Setting So Eveyone Is Treated Like Family and Shown Love And Compassion Now That’s How I Feel So If You Need Some Help Healing This Is The Place Not Only Are Results Shown But You Enjoy The Process Also! So Come On Down!

My Mom, Jodi Sherman, was a patient at Chino Avenue Congregate home for 6 weeks. The amount of love and care that she received from Steve and his entire staff, especially Ruesa, was immeasurable. Since my Mom’s TBI in May of 2016 when never knew “how much” of her we could get back. While she was there she became much more self aware, more physically able, was able to use the restroom with assistance and was able to eat a diet of solid foods for the first time. She learned to push herself around in the wheelchair for the first time and would sit and eat meals in a regular dining chair at the dining room table. The therapies she received from the amazingly skilled and talented physical, occupational and speech/feeding therapists were above and beyond anything myself, or the rest of my family had ever seen. My only wish is that my Mom could have stayed longer at Chino, but due to health insurance we had to find a new place. Steve, Ruesa, all the nursing staff, and therapists are the best people that actually enjoy what they do and helping another person with a TBI get back to the person that they used to be. I can’t thank Chino Avenue enough for everything they did for my Mom. I would recommend this place above and beyond any facility my Mom has stayed in while receiving health care services. Thank you again, we miss Chino Avenue for our Mom and the friendly, smiling faces that welcomed our entire family with open arms.

What can I say about Chino Ave Congregate other than it was Heaven sent. My 22-year-old son was in a tragic car accident. He suffered a severe Trumatic brain injury. After the hospital deemed my son stable enough they transferred him to a large skilled nursing facility that had 50 sub acute patients. I had a horrible nightmare experience at that facility. My son had pneumonia multiple times and developed an unstageable bed wound. All of this happened even with me being there every day. My son almost died in that large facility. He ended up back in the hospital after a staff member found him blue and they had to perform CPR on him. After that I fought my hardest not to ever send him back to that facility. I relied on my faith in God to provide a good, clean, and caring place for my son. That’s when we found Chino Ave Congregate home. I can’t even put into words how wonderful this place is. My son has not had pneumonia one time since he’s been here and that unstageable bed wound is no more. The quality of care is top notch. The staff and the owner Steve genuinely care. I feel 100% comfortable at night knowing that my son is getting cared for with compassion. The progress my son has made is phenomenal. He gets physical therapy, occupational therapy, etc. He gets showers regularly. I can go on and on of all the wonderful things about this place. I am so extremely grateful for the staff that cares for my son. I can actually sleep at night. Chino Ave Congregate is my family. Thank you Chino Ave staff for all you do, I appreciate each and everyone of you. Steve thank you so much for everything you have done for my son and my family I will forever be grateful!

Dear Steve Both Victor and I want you to know how much we appreciate everything that you and your staff does for both of us. With Victor’s injuries we are both so full of anxiety and stress, we have felt so overwhelmed since the accident, but since Victor has been at Chino Avenue Congregate Home, there has finally been room for both of us to breathe a little bit easier. Now that I know that Victor has people that I I trust to take care of him. I have been have able to step back and take a breathe. You have made it possible for me to find some quiet time and pray, take a step back and evaluate. It has been so crazy and stressful for me since the accident. I have had to make one decision after the other, and I really have not had anyone explain anything to me. I feel like I have been operating in the dark, trying to make decisions that are way over my head, but If I don’t work hard to be an advocate for Victor , then he will get lost in the system an die in some hole in the wall nursing facility. You don’t know how much I appreciate you and your staff. It has been a year since his accident and Chino Congregate is so far beyond the care of other facilities, it’s mind blowing. I love the fact that Victor lives in a home and not a facility, not just any home, but a beautiful home on two acres, surrounded by horse ranches. You and your staff are so helpful, patient, kind and prayerful. You guys make all the difference in mine and Victor’s world. God bless you all and thank you. Victor and Carmen